Returns & Exchanges Policy –
- At this time, our company is following strict health and hygiene guidelines to ensure safety for our customers as well as our employees.
- Please contact us if you have received a damaged or defective item within 3 days of order delivery. Kindly keep the tags intact.
- Return/Exchanges of full priced products can be done against product(s)/store credit. An exchange fee of INR 200 per order will be charges to process the same.
- Used or washed items are not eligible for returns/exchanges.
- All shipping charges are non-refundable.
- Exchanges can only be processed once for each item purchased.
During online promotional events on our website -
- A flat discount is applicable on the product cost of selected products only, that are listed on the sale page on our website, when live.
- The promotional pricing is valid only till stocks lasts.
- The products on sale are not eligible for any returns/exchanges/refunds.
- Products purchased on full price cannot be exchanged after being discounted or during a period they are put on discount. These products are not eligible for discounted prices after purchase.
- No other promotions/coupon codes can be applied on discounted/sale items.
- There is no discount on shipping charges for discounted products.
- In case of any conflict, the Sale terms & conditions stated here will apply.
- Discounts are subject to change without prior intimation. No claims due to this will be entertained.
- You can write to us at hello@ambraiindia.com to address your concern regarding your order.
Cancellation Policy -
- We don't accept cancellation of orders placed on our website.
- You can write to us at hello@ambraiindia.com to address your concern regarding your order.